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Customer Service


Junebug Weddings - Seattle Wedding Planning

Newsletter


Customer Service

Quality  Assurance  Guarantee

KD Bridal Collection specializes in Swarovski Crystals and pearls, Sterling Silver, 18k Gold Vermeil, freshwater pearls and natural gemstones.  Slight irregularities and variations in natural stones and inclusions are a characteristic of the product and should not be considered defective.

Because we believe in the quality of our jewelry, we offer a one year repair warranty on all of our pieces.  Items requiring repair after one year or repairs returned missing components will be repaired for a small fee.

 

Order  Processing  &  Shipping

Orders are generally processed within 24-48 hours, not including custom designs. If you need an order rush delivered, please contact us directly for availability and pricing.  We ship USPS Priority mail at a standard rate of $6.95 per order (within the U.S.), unless otherwise specified by the customer.

If you would like a printable order form to fax or mail, please click here.

 

Returns  &  Exchanges

Returns and exchanges may be made within 30 days of purchase and must be returned with original tags attached and be in new condition.  Shipping charges are non-refundable.

 

Product  Care

We highly recommend using Sunshine Jewelry Cleaning Products or a sterling silver plioshing cloth to clean all KD Bridal Collection jewelry, both of which are available here. Do not use any cleaning solution containing ammonia, as it can be damaging to the crystals and metals.

 

Contact

2114 204th Place NE Sammamish, WA 98074
Phone: (425) 898-0704 
swyman@kaziadigo.com

 

Wholesale

If you are interested in carrying the KD Bridal Collection in your store or boutique, please contact us using this form or at swyman@kaziadigo.com for pricing and details.

 

Secure  Shopping

You can shop at www.KDBridalCollection.com with confidence. We have partnered with Authorize.Net , a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram  to see how it works.

The company adheres to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
  • Industry leading encryption hardware and software methods and security protocols to protect customer information.
  • Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy .

www.KDBridalCollection.com is registered with the Authorize.Net Verified Merchant Seal program.

Payment Processing